About Step Saver

Step Saver is a trusted commercial water treatment, salt delivery, and freight transportation service provider, proudly serving businesses in California, Nevada, and Utah for over 25 years. Known for our innovative solutions, including our patented automatic salt delivery system, we prioritize efficiency, sustainability, and exceptional customer service. Whether maintaining pristine water quality, ensuring timely deliveries, or supporting operational needs, Step Saver is committed to helping businesses thrive with reliable, cost-effective solutions tailored to their unique requirements.

Step Saver began with a vision.  

It all started in the summer of 1999 when Bill and Brenda Picard visited Boise to explore a small company called Step Saver, established by their former colleagues Jay and Linda Steinwand. This company was founded on a patented salt delivery method for water softeners developed in Minnesota. Inspired by the potential of this innovative business model, Bill and Brenda envisioned bringing it to Utah and redefining the water treatment and delivery industry with a strong foundation of values.  

By March 1, 2000, Bill made the leap, leaving his corporate job and using his profit share to officially start Utah Step Saver. From the beginning, the company prioritized values rooted in faith, family, and service. Step Saver was built to be a drug- and alcohol-free workplace, encouraging professionalism in every aspect, from personal appearance to customer service. It was envisioned as a fun, people-focused environment that treated its employees like family, not just numbers.  

Key to their growth was bringing on individuals who aligned with these principles. Doug and Dan Guernsey joined the team on that first day of business and played a pivotal role in shaping Step Saver’s culture and success. Early on, Brenda led sales efforts from home, with the company first operating from the Picards’ basement and utilizing a small corner of a lot for salt storage. Their first customer, Century Laundry, marked the beginning of a growing client base.  

The early days were marked by creativity and determination. Daily meetings in Doug’s garage focused on strategies to win new accounts. By mid-2001, Ray Smith joined the team as a sales powerhouse, helping Step Saver bring in 110 to 130 new accounts annually with his unmatched ability to connect with customers.  

The company’s growth reached a new milestone when, in 2004, Morton Salt partnered with Step Saver to handle all their bulk salt transportation. This led to the creation of Step Saver Transportation, expanding their business beyond water treatment and salt delivery services.  

What makes Step Saver unique is not only the innovative services and products we offer but also the culture we’ve cultivated. Our unwavering dedication to God, family, and country, combined with a focus on community involvement and employee happiness, has driven our success. From modest beginnings in a basement to becoming a leader in the water treatment, salt delivery, and transportation industries, our growth is a testament to the incredible people, values, and customers that have supported us from the start.  

Today, Step Saver is proud to provide tailored, efficient, and sustainable solutions for businesses across Utah, Nevada, California, and beyond. We are committed to continuing this legacy, delivering quality service, and giving back to the communities we serve.